McLaughlin Library - Notice history

McLaughlin Library - Operational

Notice history

Sep 2024

Aug 2024

Proquest Intermittent Issues
  • Resolved
    Resolved

    This incident has been resolved. We apologize for any inconvenience.

  • Identified
    Identified

    The Proquest platform is experiencing a technical issue which is preventing select Omni links from successfully leading to content. Content within Proquest databases is available, and in the interim users can search directly in the Proquest database for desired content. However, Omni links to the Proquest content are only intermittently working at this time.

    The issue has been reported to Proquest and updates will be provided as they become available.

Jul 2024

Wiley Online Library Off-Campus Access Outage
  • Resolved
    Resolved

    We have received a formal update from the vendor indicating that a permanent fix has now been implemented. This issue is now resolved.

  • Monitoring
    Monitoring

    We have yet to receive a formal update from the vendor, however access to Wiley Online Library resources appear to be working both on- and off-campus. We will continue monitoring the platform until official communications are received from Wiley.

  • Update
    Update

    Wiley has advised that their Platform Team is continuing to work on this outage as their highest priority and estimate to have a fix deployed next week.

    More information will be shared as it becomes available. We apologize for the continued inconvenience.

  • Update
    Update

    We have been in touch with the vendor who has advised that this is a known platform issue impacting many of their customers. Finding a resolution is a top priority for Wiley, who is working with their technology team to find a fix as quickly as possible.

    We thank you for your continued patience, and apologize for the inconvenience.

  • Identified
    Identified

    Access to content on the Wiley Online Library platform is unavailable at this time, and attempts to access Wiley content on-campus lead to the Wiley Online Library home page. Both of these issues have been reported to the vendor, and updates will be provided as they become available.

Jul 2024 to Sep 2024

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