McLaughlin Library - Notice history

Partially degraded service

McLaughlin Library - Degraded performance

Notice history

Jul 2026

No notices reported this month

Jun 2026

Scholars Portal Services Unavailable
  • Completed
    June 30, 2026 at 3:00 PM
    Completed
    June 30, 2026 at 3:00 PM
    Maintenance has completed successfully
  • In progress
    June 29, 2026 at 2:00 AM
    In progress
    June 29, 2026 at 2:00 AM
    Maintenance is now in progress
  • Planned
    June 10, 2026 at 12:41 PM
    Planned
    June 10, 2026 at 12:41 PM

    Due to an upcoming planned power shutdown at the University of Toronto, ALL Scholars Portal and Borealis services and websites will be temporarily unavailable from Sunday, June 28 at 10 p.m. EDT until Tuesday, June 30 at 11 a.m. EDT.

    We apologize for any inconvenience.

Omni Scheduled Maintenance
  • Completed
    June 26, 2026 at 1:00 PM
    Completed
    June 26, 2026 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    June 24, 2026 at 3:41 PM
    In progress
    June 24, 2026 at 3:41 PM
    Maintenance is now in progress
  • Planned
    June 24, 2026 at 3:41 PM
    Planned
    June 24, 2026 at 3:41 PM

    Omni login may be intermittently unavailable for scheduled maintenance during a 1 hour period beginning at 8:00 a.m. on June 26, 2026 and ending at 9:00 a.m. on June 26, 2026.

    We apologize for any inconvenience that this may cause and thank you for your patience.

Kanopy Streaming Video Unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    Access to the Kanopy streaming video platform is currently unavailable for University of Guelph users. We are continuing to investigate and will provide updates as soon as possible. We apologize for any inconvenience.

Atrium Institutional Repository Software Upgrade
  • Completed
    June 11, 2026 at 12:37 PM
    Completed
    June 11, 2026 at 12:37 PM
    Maintenance has completed successfully.
  • In progress
    June 09, 2026 at 4:00 AM
    In progress
    June 09, 2026 at 4:00 AM
    Maintenance is now in progress
  • Planned
    June 09, 2026 at 4:00 AM
    Planned
    June 09, 2026 at 4:00 AM

    Please be advised that the Atrium Institutional Repository will undergo a scheduled software upgrade Tuesday, June 9 to Thursday, June 11, 2026.  

    During this time, a content freeze will be in effect, and we ask that users do not log in, create new submissions, or update existing submissions; however, users will still be able to browse, view, and download existing content. 

    Thank you for your patience as we complete this upgrade. 

Gale Journals and Databases Unavailable
  • Resolved
    Resolved

    This incident has been resolved. We apologize for the inconvenience.

  • Investigating
    Investigating

    All Gale journals and databases are currently unavailable. Users will receive a 503 error, Service Temporarily Unavailable.

    We are working to resolve the issue and apologize for the inconvenience.

May 2026

U of G Research Data Repository Maintenance
  • Completed
    May 25, 2026 at 9:00 PM
    Completed
    May 25, 2026 at 9:00 PM
    Maintenance has completed successfully
  • In progress
    May 25, 2026 at 1:00 PM
    In progress
    May 25, 2026 at 1:00 PM
    Maintenance is now in progress
  • Planned
    May 25, 2026 at 1:00 PM
    Planned
    May 25, 2026 at 1:00 PM

    The U of G Research Data Repositories, which are part of Borealis, the Canadian Dataverse Repository will be unavailable on Monday, May 25th, 2025, from approximately 9 am to 5 pm EDT for a scheduled systems upgrade. Please note that content reindexing will continue after the upgrade, and you may experience some delays with search results, accessing datasets using their digital object identifiers (DOIs), and navigating the collections until it is completed.

Taylor & Francis eBooks Unavailable
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    Access to Taylor & Francis eBooks is currently unavailable. Users will experience a 502 Error when attempting to access eBooks.

    We are working to resolve the issue and apologize for any inconvenience.

Borealis performance disruption
  • Completed
    May 02, 2026 at 8:00 PM
    Completed
    May 02, 2026 at 8:00 PM
    Maintenance has completed successfully
  • In progress
    May 02, 2026 at 5:00 PM
    In progress
    May 02, 2026 at 5:00 PM
    Maintenance is now in progress
  • Planned
    May 02, 2026 at 5:00 PM
    Planned
    May 02, 2026 at 5:00 PM

    Please be advised that the storage software for Borealis, which hosts the U of G Research Data Repositories, will be upgraded on May 2nd from 1:00 pm to 4:00pm EDT.

    During this maintenance window, the performance and availability of Borealis for data deposit, browsing, and download may be reduced.

    Thank you for your patience.We are planning for a scheduled maintenance during that time.

May 2026 to Jul 2026

Next