McLaughlin Library - Notice history

Partially degraded service

McLaughlin Library - Degraded performance

Notice history

Dec 2025

ProQuest Databases Access
  • Investigating
    Investigating

    Users have reported errors when attempting to access ProQuest Databases. We are currently investigating and will provide updates as soon as possible. We apologize for the inconvenience.

EBSCO eBooks Scheduled Maintenance
  • Completed
    December 08, 2025 at 7:00 PM
    Completed
    December 08, 2025 at 7:00 PM
    Maintenance has completed successfully
  • In progress
    December 08, 2025 at 2:00 PM
    In progress
    December 08, 2025 at 2:00 PM
    Maintenance is now in progress
  • Planned
    December 08, 2025 at 2:00 PM
    Planned
    December 08, 2025 at 2:00 PM

    EBSCO eBooks will be undergoing scheduled maintenance on Monday, December 8, 2025, starting at 7:00 AM ET. Maintenance is expected to be completed in approximately five hours.

    During this time, users will not be able to download DRM-protected eBooks. Users will be able to read eBooks online, download chapters, and read previous checkouts offline. We apologize for any inconvenience.

Nov 2025

EBSCO eBooks Scheduled Maintenance
  • Completed
    November 25, 2025 at 5:00 PM
    Completed
    November 25, 2025 at 5:00 PM
    Maintenance has completed successfully
  • In progress
    November 25, 2025 at 12:00 PM
    In progress
    November 25, 2025 at 12:00 PM
    Maintenance is now in progress
  • Planned
    November 25, 2025 at 12:00 PM
    Planned
    November 25, 2025 at 12:00 PM

    EBSCO eBooks will be undergoing scheduled maintenance on Tuesday, November 25, 2025, starting at 7:00 AM ET. Maintenance is expected to be completed in approximately five hours.

    During this time, users will not be able to download DRM-protected eBooks. Users will be able to read eBooks online, download chapters, and read previous checkouts offline. We apologize for any inconvenience.

Scheduled maintenance for the U of G Research Data Repositories
  • Completed
    November 19, 2025 at 10:00 PM
    Completed
    November 19, 2025 at 10:00 PM
    Maintenance has completed successfully
  • In progress
    November 19, 2025 at 2:00 PM
    In progress
    November 19, 2025 at 2:00 PM
    Maintenance is now in progress
  • Planned
    November 19, 2025 at 2:00 PM
    Planned
    November 19, 2025 at 2:00 PM

    The U of G Research Data Repositories, which are part of Borealis, the Canadian Dataverse Repository, will be unavailable on Wednesday, November 19th, 2025, from approximately 9 am EST to 5 pm EST for a scheduled platform upgrade. Please note that content reindexing will continue after the upgrade, and you may experience some delays with search results and navigating the collections until it is completed. Direct DOI links to datasets housed in the repository will resolve during this period.

Library Electronic Resource Service Disruption: Taylor & Francis eBooks — download/read options unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update
    We are currently investigating this incident.
  • Investigating
    Investigating

    Some Taylor & Francis e-books are currently not displaying “Read Online” or “Download” buttons. Users may see only abstracts and metadata.

    This issue has been reported to the vendor, and we’re working with them to restore full access. We will provide updates as they become available. We apologize for the inconvenience.

Oct 2025

Films On Demand Access Unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Access to videos from Films On Demand is currently unavailable. We are investigating and will provide updates as soon as possible. We apologize for the inconvenience.

Criterion On-Demand Scheduled Maintenance
  • Completed
    October 18, 2025 at 7:00 PM
    Completed
    October 18, 2025 at 7:00 PM
    Maintenance has completed successfully
  • In progress
    October 18, 2025 at 1:00 AM
    In progress
    October 18, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    October 18, 2025 at 1:00 AM
    Planned
    October 18, 2025 at 1:00 AM

    Criterion On-Demand will be undergoing scheduled maintenance from Friday October 17th at 9:00 PM until Saturday October 18th at 3:00 PM ET. The platform will be unavailable during this time. We apologize for any inconvenience.

Factiva Scheduled Maintenance
  • Completed
    October 11, 2025 at 9:00 PM
    Completed
    October 11, 2025 at 9:00 PM
    Maintenance is now in progress
  • In progress
    October 11, 2025 at 4:00 PM
    In progress
    October 11, 2025 at 4:00 PM
    Maintenance is now in progress
  • Planned
    October 11, 2025 at 4:00 PM
    Planned
    October 11, 2025 at 4:00 PM

    Factiva and other Dow Jones products will be undergoing scheduled maintenance on Saturday, October 11 from 12:00 PM to 5:00 PM EDT. Access will be unavailable during this time. We apologize for any inconvenience.

MathSciNet Database Search Unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Users have reported errors when attempting to search and access resources from the MathSciNet database. We are currently investigating and working with service providers to resolve this issue. We apologize for the inconvenience.

Oct 2025 to Dec 2025

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