McLaughlin Library - Notice history

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McLaughlin Library - Operational

Notice history

Jan 2026

DMP Assistant unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    The Digital Research Alliance of Canada reports that the DMP Assistant tool is offline due to infrastructure issues. Learn more about this outage on the Digital Research Alliance website.

Gale Academic OneFile Unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Gale Academic OneFile and Gale OneFile databases are currently unavailable. Users will be shown the error message "You are not authorized for this product" or "We encountered a problem in processing your request. We apologize for the inconvenience. Please try again in a few seconds."

    We are working with our service providers to resolve the issue. We apologize for the inconvenience.

     

Philosophy Documentation Center Journals Unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    Philosophy Documentation Center journals are currently unavailable. When attempting to access articles, users will be prompted to login with a username and password.

    We are currently working with our service providers to resolve the issue. We apologize for the inconvenience.

Journal of the American Association for Laboratory Animal Science Access
  • Identified
    Identified

    Access to the Journal of the American Association for Laboratory Animal Science is intermittent and users may encounter the web page not loading.

    We are currently working with our service providers to resolve the issue. We apologize for the inconvenience.

Gale Databases Access
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Access to selected Gale databases, including Academic OneFile and OneFile: CPI.Q (Canadian Periodicals), is currently unavailable. We are continuing to investigate and will provide updates as soon as possible. We apologize for any inconvenience.

Dec 2025

ProQuest Databases Access
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Users have reported errors when attempting to access ProQuest Databases. We are currently investigating and will provide updates as soon as possible. We apologize for the inconvenience.

EBSCO eBooks Scheduled Maintenance
  • Completed
    December 08, 2025 at 7:00 PM
    Completed
    December 08, 2025 at 7:00 PM
    Maintenance has completed successfully
  • In progress
    December 08, 2025 at 2:00 PM
    In progress
    December 08, 2025 at 2:00 PM
    Maintenance is now in progress
  • Planned
    December 08, 2025 at 2:00 PM
    Planned
    December 08, 2025 at 2:00 PM

    EBSCO eBooks will be undergoing scheduled maintenance on Monday, December 8, 2025, starting at 7:00 AM ET. Maintenance is expected to be completed in approximately five hours.

    During this time, users will not be able to download DRM-protected eBooks. Users will be able to read eBooks online, download chapters, and read previous checkouts offline. We apologize for any inconvenience.

Nov 2025

EBSCO eBooks Scheduled Maintenance
  • Completed
    November 25, 2025 at 5:00 PM
    Completed
    November 25, 2025 at 5:00 PM
    Maintenance has completed successfully
  • In progress
    November 25, 2025 at 12:00 PM
    In progress
    November 25, 2025 at 12:00 PM
    Maintenance is now in progress
  • Planned
    November 25, 2025 at 12:00 PM
    Planned
    November 25, 2025 at 12:00 PM

    EBSCO eBooks will be undergoing scheduled maintenance on Tuesday, November 25, 2025, starting at 7:00 AM ET. Maintenance is expected to be completed in approximately five hours.

    During this time, users will not be able to download DRM-protected eBooks. Users will be able to read eBooks online, download chapters, and read previous checkouts offline. We apologize for any inconvenience.

Scheduled maintenance for the U of G Research Data Repositories
  • Completed
    November 19, 2025 at 10:00 PM
    Completed
    November 19, 2025 at 10:00 PM
    Maintenance has completed successfully
  • In progress
    November 19, 2025 at 2:00 PM
    In progress
    November 19, 2025 at 2:00 PM
    Maintenance is now in progress
  • Planned
    November 19, 2025 at 2:00 PM
    Planned
    November 19, 2025 at 2:00 PM

    The U of G Research Data Repositories, which are part of Borealis, the Canadian Dataverse Repository, will be unavailable on Wednesday, November 19th, 2025, from approximately 9 am EST to 5 pm EST for a scheduled platform upgrade. Please note that content reindexing will continue after the upgrade, and you may experience some delays with search results and navigating the collections until it is completed. Direct DOI links to datasets housed in the repository will resolve during this period.

Library Electronic Resource Service Disruption: Taylor & Francis eBooks — download/read options unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update
    We are currently investigating this incident.
  • Investigating
    Investigating

    Some Taylor & Francis e-books are currently not displaying “Read Online” or “Download” buttons. Users may see only abstracts and metadata.

    This issue has been reported to the vendor, and we’re working with them to restore full access. We will provide updates as they become available. We apologize for the inconvenience.

Nov 2025 to Jan 2026

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