McLaughlin Library - Notice history

All systems operational

McLaughlin Library - Operational

Notice history

Nov 2025

Scheduled maintenance for the U of G Research Data Repositories
Scheduled for November 19, 2025 at 2:00 PM – 10:00 PM about 8 hours
  • Planned
    November 19, 2025 at 2:00 PM
    Planned
    November 19, 2025 at 2:00 PM

    The U of G Research Data Repositories, which are part of Borealis, the Canadian Dataverse Repository, will be unavailable on Wednesday, November 19th, 2025, from approximately 9 am EST to 5 pm EST for a scheduled platform upgrade. Please note that content reindexing will continue after the upgrade, and you may experience some delays with search results and navigating the collections until it is completed. Direct DOI links to datasets housed in the repository will resolve during this period.

Oct 2025

Films On Demand Access Unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Access to videos from Films On Demand is currently unavailable. We are investigating and will provide updates as soon as possible. We apologize for the inconvenience.

Criterion On-Demand Scheduled Maintenance
  • Completed
    October 18, 2025 at 7:00 PM
    Completed
    October 18, 2025 at 7:00 PM
    Maintenance has completed successfully
  • In progress
    October 18, 2025 at 1:00 AM
    In progress
    October 18, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    October 18, 2025 at 1:00 AM
    Planned
    October 18, 2025 at 1:00 AM

    Criterion On-Demand will be undergoing scheduled maintenance from Friday October 17th at 9:00 PM until Saturday October 18th at 3:00 PM ET. The platform will be unavailable during this time. We apologize for any inconvenience.

Factiva Scheduled Maintenance
  • Completed
    October 11, 2025 at 9:00 PM
    Completed
    October 11, 2025 at 9:00 PM
    Maintenance is now in progress
  • In progress
    October 11, 2025 at 4:00 PM
    In progress
    October 11, 2025 at 4:00 PM
    Maintenance is now in progress
  • Planned
    October 11, 2025 at 4:00 PM
    Planned
    October 11, 2025 at 4:00 PM

    Factiva and other Dow Jones products will be undergoing scheduled maintenance on Saturday, October 11 from 12:00 PM to 5:00 PM EDT. Access will be unavailable during this time. We apologize for any inconvenience.

MathSciNet Database Search Unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Users have reported errors when attempting to search and access resources from the MathSciNet database. We are currently investigating and working with service providers to resolve this issue. We apologize for the inconvenience.

Sep 2025

Canada Post Strike Will Delay Some Requested Items
  • Monitoring
    Monitoring
    Due to the Canada Post strike, we may experience delays on receiving requested items that we have to source from libraries outside the Omni Network. Alternative shipping options will be pursued wherever possible and we will keep patrons informed if their request is delayed. We apologize for any inconvenience.
Telephone System Maintenance
  • Completed
    September 18, 2025 at 3:00 AM
    Completed
    September 18, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    September 18, 2025 at 1:00 AM
    In progress
    September 18, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    September 18, 2025 at 1:00 AM
    Planned
    September 18, 2025 at 1:00 AM

    On Wednesday, September 17, 2025, from 9:00 p.m. to 11:00 p.m., Computing & Communications Services (CCS) will conduct maintenance on the campus telephone system. During this time, there may be a brief interruption in the telephone service within the library. As a result, patrons may be unable to contact the Ask Us desk over the phone. If you need to contact the library during this time, we encourage you to visit the Ask Us desk in person, or contact us over email at library@uoguelph.ca.

    For more information about this upcoming maintenance, visit the CCS System Status page for the maintenance activity.

Criterion On-Demand Scheduled Maintenance
  • Completed
    September 14, 2025 at 1:00 PM
    Completed
    September 14, 2025 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    September 13, 2025 at 10:00 AM
    In progress
    September 13, 2025 at 10:00 AM
    Maintenance is now in progress
  • Planned
    September 13, 2025 at 10:00 AM
    Planned
    September 13, 2025 at 10:00 AM

    Criterion On-Demand will be undergoing scheduled maintenance from Saturday, September 13th at 6:00 AM ET until Sunday, September 14th at 9:00 AM ET. The platform will be unavailable during this time. We apologize for any inconvenience.

Sep 2025 to Nov 2025

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