Notice history

Completed
November 25, 2025 at 5:00 PM
Completed
November 25, 2025 at 5:00 PM
Maintenance has completed successfully
In progress
November 25, 2025 at 12:00 PM
In progress
November 25, 2025 at 12:00 PM
Maintenance is now in progress
Planned
November 25, 2025 at 12:00 PM
Planned
November 25, 2025 at 12:00 PM
EBSCO eBooks will be undergoing scheduled maintenance on Tuesday, November 25, 2025, starting at 7:00 AM ET. Maintenance is expected to be completed in approximately five hours.
During this time, users will not be able to download DRM-protected eBooks. Users will be able to read eBooks online, download chapters, and read previous checkouts offline. We apologize for any inconvenience.

Scheduled maintenance for the U of G Research Data Repositories

Completed
November 19, 2025 at 10:00 PM
Completed
November 19, 2025 at 10:00 PM
Maintenance has completed successfully
In progress
November 19, 2025 at 2:00 PM
In progress
November 19, 2025 at 2:00 PM
Maintenance is now in progress
Planned
November 19, 2025 at 2:00 PM
Planned
November 19, 2025 at 2:00 PM
The U of G Research Data Repositories, which are part of Borealis, the Canadian Dataverse Repository, will be unavailable on Wednesday, November 19th, 2025, from approximately 9 am EST to 5 pm EST for a scheduled platform upgrade. Please note that content reindexing will continue after the upgrade, and you may experience some delays with search results and navigating the collections until it is completed. Direct DOI links to datasets housed in the repository will resolve during this period.

Resolved
November 12, 2025 at 3:09 PM
Resolved
November 12, 2025 at 3:09 PM
This incident has been resolved.
Update
November 12, 2025 at 1:51 AM
Update
November 12, 2025 at 1:51 AM
We are currently investigating this incident.
Investigating
November 11, 2025 at 5:30 PM
Investigating
November 11, 2025 at 5:30 PM
Some Taylor & Francis e-books are currently not displaying “Read Online” or “Download” buttons. Users may see only abstracts and metadata.
This issue has been reported to the vendor, and we’re working with them to restore full access. We will provide updates as they become available. We apologize for the inconvenience.

Resolved
October 20, 2025 at 9:06 PM
Resolved
October 20, 2025 at 9:06 PM
This incident has been resolved.
Investigating
October 20, 2025 at 4:28 PM
Investigating
October 20, 2025 at 4:28 PM
Access to videos from Films On Demand is currently unavailable. We are investigating and will provide updates as soon as possible. We apologize for the inconvenience.

Completed
October 18, 2025 at 7:00 PM
Completed
October 18, 2025 at 7:00 PM
Maintenance has completed successfully
In progress
October 18, 2025 at 1:00 AM
In progress
October 18, 2025 at 1:00 AM
Maintenance is now in progress
Planned
October 18, 2025 at 1:00 AM
Planned
October 18, 2025 at 1:00 AM
Criterion On-Demand will be undergoing scheduled maintenance from Friday October 17th at 9:00 PM until Saturday October 18th at 3:00 PM ET. The platform will be unavailable during this time. We apologize for any inconvenience.

Completed
October 11, 2025 at 9:00 PM
Completed
October 11, 2025 at 9:00 PM
Maintenance is now in progress
In progress
October 11, 2025 at 4:00 PM
In progress
October 11, 2025 at 4:00 PM
Maintenance is now in progress
Planned
October 11, 2025 at 4:00 PM
Planned
October 11, 2025 at 4:00 PM
Factiva and other Dow Jones products will be undergoing scheduled maintenance on Saturday, October 11 from 12:00 PM to 5:00 PM EDT. Access will be unavailable during this time. We apologize for any inconvenience.

Resolved
October 07, 2025 at 8:41 PM
Resolved
October 07, 2025 at 8:41 PM
This incident has been resolved.
Monitoring
October 02, 2025 at 7:18 PM
Monitoring
October 02, 2025 at 7:18 PM
Users have reported errors when attempting to search and access resources from the MathSciNet database. We are currently investigating and working with service providers to resolve this issue. We apologize for the inconvenience.

Resolved
December 09, 2025 at 4:36 PM
Resolved
December 09, 2025 at 4:36 PM
This incident has been resolved.
Monitoring
September 30, 2025 at 2:54 PM
Monitoring
September 30, 2025 at 2:54 PM
Due to the Canada Post strike, we may experience delays on receiving requested items that we have to source from libraries outside the Omni Network. Alternative shipping options will be pursued wherever possible and we will keep patrons informed if their request is delayed. We apologize for any inconvenience.

Telephone System Maintenance

Completed
September 18, 2025 at 3:00 AM
Completed
September 18, 2025 at 3:00 AM
Maintenance has completed successfully
In progress
September 18, 2025 at 1:00 AM
In progress
September 18, 2025 at 1:00 AM
Maintenance is now in progress
Planned
September 18, 2025 at 1:00 AM
Planned
September 18, 2025 at 1:00 AM
On Wednesday, September 17, 2025, from 9:00 p.m. to 11:00 p.m., Computing & Communications Services (CCS) will conduct maintenance on the campus telephone system. During this time, there may be a brief interruption in the telephone service within the library. As a result, patrons may be unable to contact the Ask Us desk over the phone. If you need to contact the library during this time, we encourage you to visit the Ask Us desk in person, or contact us over email at library@uoguelph.ca.
For more information about this upcoming maintenance, visit the CCS System Status page for the maintenance activity.

Completed
September 14, 2025 at 1:00 PM
Completed
September 14, 2025 at 1:00 PM
Maintenance has completed successfully
In progress
September 13, 2025 at 10:00 AM
In progress
September 13, 2025 at 10:00 AM
Maintenance is now in progress
Planned
September 13, 2025 at 10:00 AM
Planned
September 13, 2025 at 10:00 AM
Criterion On-Demand will be undergoing scheduled maintenance from Saturday, September 13th at 6:00 AM ET until Sunday, September 14th at 9:00 AM ET. The platform will be unavailable during this time. We apologize for any inconvenience.

Sep 2025 to Nov 2025

McLaughlin Library - Notice history