McLaughlin Library - Westlaw Canada Database Intermittently Unavailable – Incident details

All systems operational

Westlaw Canada Database Intermittently Unavailable

Resolved
Degraded performance
Started 29 days agoLasted 92 hours 18 minutes

Affected

McLaughlin Library

Degraded performance from 4:38 PM to 12:57 PM

Updates
  • Resolved
    UTC
    Resolved

    This issue is resolved. We apologize for the inconvenience.

  • Identified
    UTC
    Identified

    The Westlaw Canada database is experiencing an issue in which after a few minutes of inactivity a login screen is appearing. Users will see the error message "Your profile was signed into Westlaw Canada from another location" at the top of the login box.

    We are working to resolve this issue and will provide updates as soon as possible. We apologize for any inconvenience.