McLaughlin Library - Notice history

Partially degraded service

McLaughlin Library - Degraded performance

Notice history

Oct 2025

Factiva Scheduled Maintenance
Scheduled for October 11, 2025 at 4:00 PM – 9:00 PM about 5 hours
  • Planned
    October 11, 2025 at 4:00 PM
    Planned
    October 11, 2025 at 4:00 PM

    Factiva and other Dow Jones products will be undergoing scheduled maintenance on Saturday, October 11 from 12:00 PM to 5:00 PM EDT. Access will be unavailable during this time. We apologize for any inconvenience.

MathSciNet Database Search Unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Users have reported errors when attempting to search and access resources from the MathSciNet database. We are currently investigating and working with service providers to resolve this issue. We apologize for the inconvenience.

Sep 2025

Canada Post Strike Will Delay Some Requested Items
  • Monitoring
    Monitoring
    Due to the Canada Post strike, we may experience delays on receiving requested items that we have to source from libraries outside the Omni Network. Alternative shipping options will be pursued wherever possible and we will keep patrons informed if their request is delayed. We apologize for any inconvenience.
Telephone System Maintenance
  • Completed
    September 18, 2025 at 3:00 AM
    Completed
    September 18, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    September 18, 2025 at 1:00 AM
    In progress
    September 18, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    September 18, 2025 at 1:00 AM
    Planned
    September 18, 2025 at 1:00 AM

    On Wednesday, September 17, 2025, from 9:00 p.m. to 11:00 p.m., Computing & Communications Services (CCS) will conduct maintenance on the campus telephone system. During this time, there may be a brief interruption in the telephone service within the library. As a result, patrons may be unable to contact the Ask Us desk over the phone. If you need to contact the library during this time, we encourage you to visit the Ask Us desk in person, or contact us over email at library@uoguelph.ca.

    For more information about this upcoming maintenance, visit the CCS System Status page for the maintenance activity.

Criterion On-Demand Scheduled Maintenance
  • Completed
    September 14, 2025 at 1:00 PM
    Completed
    September 14, 2025 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    September 13, 2025 at 10:00 AM
    In progress
    September 13, 2025 at 10:00 AM
    Maintenance is now in progress
  • Planned
    September 13, 2025 at 10:00 AM
    Planned
    September 13, 2025 at 10:00 AM

    Criterion On-Demand will be undergoing scheduled maintenance from Saturday, September 13th at 6:00 AM ET until Sunday, September 14th at 9:00 AM ET. The platform will be unavailable during this time. We apologize for any inconvenience.

Aug 2025

EBSCOhost Databases and eBooks Maintenance
  • Completed
    August 01, 2025 at 12:00 PM
    Completed
    August 01, 2025 at 12:00 PM
    Maintenance has completed successfully
  • In progress
    August 01, 2025 at 10:00 AM
    In progress
    August 01, 2025 at 10:00 AM
    Maintenance is now in progress
  • Planned
    August 01, 2025 at 10:00 AM
    Planned
    August 01, 2025 at 10:00 AM

    Maintenance of EBSCOhost Databases and eBooks is scheduled for Friday, August 1st at 6:00 AM EDT and is expected to be completed within two hours. Access to EBSCOhost products may be unavailable for approximately 10 minutes during this time. We apologize for any inconvenience.

Aug 2025 to Oct 2025

Next