McLaughlin Library - Notice history

All systems operational

McLaughlin Library - Operational

Notice history

Mar 2025

Gale E-books and Journals Not Available
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Gale e-books, journals, and databases are currently not available. Users will see a 404 error message when trying to access Gale resources. We are continuing to investigate and will provide updates as soon as possible. We apologize for the inconvenience.

Scholars Portal Books and Journals Not Available
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Access to titles from Scholars Portal Books and Scholars Portal Journals is currently unavailable. Users will see an error message, "403 Forbidden. Request forbidden by administrative rules."

    We are continuing to investigate and will provide updates as soon as possible. We apologize for the inconvenience.

Feb 2025

The Atrium - Intermittent Issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have taken steps to mitigate the issue and the site is available again. Users may experience some lingering slowness as they use the site this morning. We will continue to monitor the site throughout the day.

  • Investigating
    Investigating

    The Atrium is intermittently unavailable at the moment. We apologize for the inconvenience and thank you for your patience as we work to resolve the issue.

University Closed
  • Completed
    February 14, 2025 at 4:59 AM
    Completed
    February 14, 2025 at 4:59 AM
    Maintenance has completed successfully
  • In progress
    February 13, 2025 at 11:00 AM
    In progress
    February 13, 2025 at 11:00 AM
    Maintenance is now in progress
  • Planned
    February 13, 2025 at 11:00 AM
    Planned
    February 13, 2025 at 11:00 AM

    The University is closed due to inclement weather.

    University Closed Due to Heavy Snowfall - U of G News

Jan 2025

U of G Research Data Repositories Scheduled Maintenance
  • Completed
    January 27, 2025 at 10:00 PM
    Completed
    January 27, 2025 at 10:00 PM
    Maintenance has completed successfully
  • In progress
    January 27, 2025 at 2:00 PM
    In progress
    January 27, 2025 at 2:00 PM
    Maintenance is now in progress
  • Planned
    January 27, 2025 at 2:00 PM
    Planned
    January 27, 2025 at 2:00 PM

    The U of G Research Data Repositories, which are part of Borealis, will be unavailable on Monday, January 27th, 2025, from approximately 9 am EST to 5 pm EST for a scheduled platform upgrade. Please note that following the maintenance activity you may experience some delays with search results and navigating the collections until the content can be reindexed. Direct DOI links to datasets housed in the repository will continue to work during this period.

DMP Assistant Planned Maintenance
  • Completed
    January 22, 2025 at 5:30 PM
    Completed
    January 22, 2025 at 5:30 PM
    Maintenance has completed successfully
  • In progress
    January 22, 2025 at 4:00 PM
    In progress
    January 22, 2025 at 4:00 PM
    Maintenance is now in progress
  • Planned
    January 22, 2025 at 4:00 PM
    Planned
    January 22, 2025 at 4:00 PM

    Please note that the DMP Assistant tool will be unavailable for maintenance on January 23 between the hours of 11 a.m. until 12:30 p.m.

    For more information, visit the Digital Research Alliance of Canada website.

Sage Research Methods Not Available
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Sage Research Methods titles are currently unavailable due to an issue with the Sage website. Users will see an error message: "We're very sorry, but the page you requested couldn't be found."

    Sage is aware of the issue and is currently working to fix it as an urgent priority. We will provide updates as we receive them from Sage. We apologize for the inconvenience.

Library Website Loading Slowly
  • Resolved
    Resolved

    The vendor has implemented a fix which has resolved the issue.

  • Identified
    Identified

    upkg.com, a vendor product that library website uses, is experiencing issues this morning. As a result, pages on the library website are taking a very long time to load. We apologize for the inconvenience and are working on a solution to mitigate the issue.

Jan 2025 to Mar 2025

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