Kanopy Streaming Video Unavailable

Resolved

Major outage

Started about 1 month agoJune 15, 2026Lasted 2 days4:10 PMJune 17, 20262:58 PMUTC

Affected

McLaughlin Library

Updates

Resolved
June 17, 2026 at 2:58 PMUTC
Resolved
June 17, 2026 at 2:58 PMUTC
This incident has been resolved.
Identified
June 16, 2026 at 4:52 PMUTC
Identified
June 16, 2026 at 4:52 PMUTC
We are continuing to work on a fix for this incident.
Investigating
June 15, 2026 at 4:10 PMUTC
Investigating
June 15, 2026 at 4:10 PMUTC
Access to the Kanopy streaming video platform is currently unavailable for University of Guelph users. We are continuing to investigate and will provide updates as soon as possible. We apologize for any inconvenience.

McLaughlin Library - Kanopy Streaming Video Unavailable – Incident details